Shipping Policy

Order Processing Time

Orders are typically processed within 1–2 business days after payment confirmation.

Orders placed on weekends or recognized holidays will be processed on the next business day.

All orders are subject to:

• Product availability
  
• Payment authorization
  
• Age and compliance verification
  
• We reserve the right to delay or cancel orders if verification requirements are not satisfied.
  

Shipping Methods & Delivery Estimates

Shipping options, including standard and expedited services, are displayed at checkout.
Estimated delivery times vary based on:

• Shipping destination
  
• Selected shipping method
  
• Carrier performance
  

Delivery timelines are estimates only and are not guaranteed. Delays may occur due to:

• Carrier service disruptions
  
• Weather conditions
  
• High-volume shipping periods
  
• Customs inspections or clearance procedures
  
• Luxury Peptides does not guarantee delivery dates.
  

Shipping Rates

Shipping charges are calculated at checkout based on:

• Order weight
  
• Selected shipping method
  
• Delivery destination
  

Any promotional shipping discounts or free shipping offers will be displayed during checkout and applied accordingly.

Risk of Loss & Title Transfer

Title to products and risk of loss transfer to the buyer once the order is delivered to the shipping carrier.

Luxury Peptides is not responsible for:

• Carrier delays
  
• Lost packages
  
• Damaged shipments after carrier acceptance
  
• Packages marked as delivered by the carrier
  
• Customs seizures or regulatory actions

Any shipping-related claims must be pursued directly with the carrier when applicable.

Incorrect Address & Failed Delivery

Customers are solely responsible for providing accurate and complete shipping information.

If a package is returned due to:

• Incorrect address
  
• Incomplete address
  
• Failed delivery attempts
  

The customer may be responsible for additional reshipping fees.

We are not responsible for packages marked as delivered by the carrier to the address provided at checkout.

Damage, Missing, or Incorrect Shipments

Customers must inspect their order immediately upon delivery.

If a shipment arrives damaged, incomplete, or incorrect, you must contact us within 48 hours of confirmed delivery.

• Claims must include:
  
• Order number
  
• Description of the issue
  
• Clear photographic evidence
  

Claims submitted after 48 hours may not be eligible for replacement or refund.
All claims are subject to review and approval at our sole discretion.

International Shipping

International shipping availability may vary depending on the destination.

Customers are responsible for:

• Customs duties
  
• Import taxes
  
• Regulatory compliance in their jurisdiction
  

Luxury Peptides is not responsible for delays, confiscations, or additional fees resulting from customs processing or import restrictions.

Customers assume full responsibility for ensuring that products may be lawfully imported into their country.

European Union – 14-Day Cooling-Off Period

If your order is shipped to a member state of the European Union, you have the right to cancel your purchase within 14 days of receiving the product, without providing justification.

To qualify:

• The product must be unopened and unused
  
• The product must remain in its original packaging
  
• Proof of purchase must be provided
  

This right does not apply to products that have been opened or compromised due to safety or research integrity concerns.

LATAM Delivery Overview

Orders to Latin America follow a locally coordinated delivery process.

Once your order arrives in your country, our team will contact you directly to arrange:

• Delivery to your location, or
• A convenient pickup point

Delivery timing may vary depending on customs and local logistics, but you’ll be notified as soon as your order is ready.

Important: Please provide an accurate phone number or email at checkout so we can coordinate your delivery without delays.

Research Use Disclaimer

All products sold by Luxury Peptides are intended strictly for laboratory research use only.
They are not for human or animal consumption under any circumstances.

Contact Us

If you have questions regarding shipping or your order, please contact us at:

Email: support@luxurypeptide.com